Verus worked with a rapidly growing public transport company operating a range of train, bus, ferry and light rail services globally to develop a bespoke, three-year safety strategy. The overall aim was to take the independently operating business units and incorporate them into one universal strategy to improve safety performance.
The company wanted to reignite safety performance improvements that had plateaued, and bring all existing operations together into a single culture. They also wanted to expand and easily bring this new culture to new operations, businesses and people as they grew.
This project reflected a tendency across the sector for public transport providers to 'bolt on' new operations when new government contracts are won. This can lead to difficulties when a new safety culture and systems are different from those that exist.
- The ability for the various businesses to learn from each other.
- Consistent safety performance across business units.
- Further improvement in safety performance.