A large Australian retailer was concerned about procurement and contracting process across its organisation as it engaged many contractors that worked independently of any contract or project manager.
The organisation knew they were procuring in different ways across the group and that the inconsistency was concerning because it could introduce risks they weren’t aware of. This poor OHS management in procurement and contracting could also put key licences at risk.
- Analyse the issue across operations, looking at both front-line (shopfront) and behind-the-scenes contractors.
- Put together a redesigned program to provide a deep-dive of critical risk areas.
- Identify issues with P&C.
- Target improvement messages at senior leaders who didn’t have mature OHS knowledge to understand how the risks emerge and how they impact the organisation.