At Verus Australia, we understand the importance of protecting your personal information and maintaining your privacy. As a health and safety consultancy based in Australia, we are committed to complying with the Australian Privacy Principles (APPs) as outlined under the Privacy Act 1988 (Cth).
This policy outlines the types of personal information we may collect, how we use that information, and your rights regarding your personal information.
1. Collection of Personal Information
We may collect personal information from you in the following ways:
- Through our website when you contact us or submit an enquiry form;
- When you engage our services;
- When you participate in our surveys, promotions or events;
- When you provide feedback or complete our customer satisfaction surveys
The types of personal information we may collect include:
- Name and contact details (e.g. email address, phone number);
- Demographic information (e.g. age, gender, occupation);
- Health and safety-related information (e.g. medical conditions or history, incidents, workplace hazards and risks);
- Financial and payment details (e.g. bank account numbers, credit card details) - only for invoicing purposes.
2. Use of Personal Information
We collect your personal information to provide you with our health and safety consultancy services, including but not limited to:
- Risk assessments and audits of your workplace environment;
- Development of compliance plans and policies;
- Provision of technical advice and recommendations;
- Training and coaching sessions;
- Incident investigations and analysis.
We will only use your personal information for the purpose for which it was collected, related services that we consider may be of interest to you, or as required or permitted by law. We will not disclose your personal information to third parties unless we have your permission or are required by law to do so.
3. Storage and Security of Personal Information
We take reasonable steps to ensure that your personal information is stored securely and protected from misuse, loss, unauthorized access, modification or disclosure. We use various physical, electronic and procedural safeguards to protect your information.
4. Access and Correction of Personal Information
You have the right to access, update and correct your personal information held by us. If you believe that any information we hold about you is inaccurate, incomplete or out-of-date, please contact us and we will take reasonable steps to correct it.
5. Complaints and Further Information
6. Changes to Our Policy